Last updated: 22 September 2025
These policies are issued by LUMIBE CREATIONS PRIVATE LIMITED.

1.⁠ ⁠Data We Collect

Name, phone, email, address.

Payment info (processed by Razorpay, not stored by us).

Order history, site usage, cookies.

2.⁠ ⁠How We Use Data

To process orders and shipping.

To send order updates and marketing emails (with opt-out option).

To improve website functionality.

3.⁠ ⁠Sharing Data

With Shiprocket (logistics).

With Razorpay (payments).

With Shopify (hosting/security).

We never sell customer data.

4.⁠ ⁠Cookies

We use cookies for analytics and personalization. Customers can disable cookies in browser settings.

5.⁠ ⁠Security

Data is stored securely in Shopify systems with encryption.

6.⁠ ⁠Your Rights

Customers can request correction/deletion of data (subject to transaction records).

Marketing preferences can be opted out at any time.

7.⁠ ⁠Compliance

This policy complies with the IT Act, 2000 and Consumer Protection (E-commerce) Rules, 2020.

Grievance Officer

Name: Keval Shah
Email: carecrew@sobabu.com

Phone: +91 8369487127
Working Hours: Mon–Fri, 10:00 AM–6:00 PM
Address: Sobabu, Borivali, Mumbai – 400092, India

5.⁠ ⁠Disclaimer

Last updated: [Insert Date]

Website content is for informational purposes only.

Products should be used under adult supervision.

Sobabu is not liable for improper use of products.

Any medical concerns should be directed to a qualified pediatrician.

While we ensure quality and safety, we disclaim liability for incidental or consequential damages.

We do not guarantee that the site will always be error-free, uninterrupted, or virus-free.